Ensure compliance in your processes with DataLane’s Process Adherence Checker for Celonis

Our Celonis Ecosystem Partners help us deliver customer value by extending the Celonis platform and use cases through their deep industry expertise. Many do this by adding their own apps, process connectors, experiences and Action Flows to the Celonis Marketplace, expanding our suite of solutions for optimizing business operations. In this article, I’ll introduce you to a partner that’s recently released a way for you to tighten control over your process management.

Platinum partner DataLane has added several apps to the Celonis Marketplace. The Order Quantity Optimizer helps businesses with inventory management, while ReadSoft Invoices Cockpit improves automated invoicing and document processing. But it’s the Process Adherence Checker (or PAC) that I will highlight here. However, before we look at how the PAC supports process improvement, let’s examine the concept of process adherence in more detail.

What is process adherence?

Inconsistency is the enemy of process excellence. While BPMN and process mining tools draw out how your business runs, revealing where variation lies, process adherence works to eliminate that variation from the execution side. It enforces guardrails against deviations or errors in how established steps, business rules and procedures are followed for every single task.

Simply, process adherence looks at how your teams are following a sequence or process, in relation to your defined flow. It gauges your business processes’ as-is state, which you can act on in relation to your to-be state. The aim is achieving business-wide process compliance and standardization.

What are the benefits of process adherence?

There’s a difference between knowing what standardized processes look like and guaranteeing they’re executed that way. Process adherence makes it easier to maintain standard operating procedures, best practices and streamlined processes once you’ve established them, and protect a baseline efficiency from which to drive continuous improvement.

This brings internal and external benefits. Predictable process outcomes improve your business’s operational excellence, but also protect your customers’ confidence in the efficiency and quality of your products or service. Reducing waste and delays, meanwhile, shores up your competitive edge and sustainability performance. And then there are those highly regulated industries, such as finance, for which ensuring compliant practices is non-negotiable

Process adherence also dovetails with process improvement by giving you a control against which to clearly assess the impact of changes – i.e. whether they actually deliver the desired efficiency. It’s music to the ears of businesses who struggle to see and track a return on investment from process improvement initiatives. And DataLane’s PAC offers a purpose-built solution.

What is the Process Adherence Checker?

Process adherence is all about control, which DataLane’s Process Adherence Checker gives you. DataLane noticed that most of their customers had less than 10% process adherence, so they built this app to raise that to a 100% guarantee. But it’s also designed to give you greater agility in your responsiveness and process improvement actions, beyond being simply reactive in policing deviation.

PAC Graph Editor: Design and document your most impactful business rules and automatically check against data in Celonis.

Processes rarely actually run in nice, straight lines, even if that’s how they’re designed. So the Process Adherence Checker is created for the reality of process complexity. Rather than measuring against your perception of ideal processes, it uses your real data to measure against a worst-case process flow. This supports how your business needs to run, rather than getting caught up in often less realistic concerns of how it should.

Process Adherence Overview: Identify adherence to business rules and understand the impact of violations on your KPIs.

And it’s not just an auditing and monitoring tool. The Process Adherence Checker notifies you of violations so you can take corrective actions – or, better still, automate them. Intervention in process deviation then becomes more proactive, avoiding potentially million-dollar penalties. Naturally, the app integrates seamlessly with your Celonis dashboards for real-time, continuous risk and compliance management.

Process Adherence Patterns: Identify sudden peaks in violations to proactively address unusual behavior.

Discover more about the Process Adherence Checker

So that’s the idea behind process adherence and DataLane’s dedicated app, but I’ve only touched on its power. See how it works from DataLane themselves, including a live client example, in their introductory webinar – the first in a series that covers the PAC in more detail, as well as the Order Quantity Optimizer.

DataLane’s process mining specialists exemplify how Celonis Ecosystem partners combine the best expertise and technology solutions to serve as a force multiplier of value for businesses. Check out the the Celonis marketplace to discover more ways we’re helping clients achieve a much faster time-to-value from their process improvement projects.

Bill Detwiler

Senior Communications Strategist and Editor Celonis Blog

Bill Detwiler is Senior Communications Strategist and Editor of the Celonis blog. He is the former Editor in Chief of TechRepublic, where he hosted the Dynamic Developer podcast and Cracking Open, CNET’s popular online show. Bill is an award-winning journalist, who’s covered the tech industry for more than two decades. Prior to his career in the software industry and tech media, he was an IT professional in the social research and energy industries.