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Bill Detwiler
Senior Communications Strategist and Editor Celonis Blog

Bill Detwiler is Senior Communications Strategist and Editor of the Celonis blog. He is the former Editor in Chief of TechRepublic, where he hosted the Dynamic Developer podcast and Cracking Open, CNET’s popular online show. Bill is an award-winning journalist, who’s covered the tech industry for more than two decades. Prior to his career in the software industry and tech media, he was an IT professional in the social research and energy industries.

Written by Bill Detwiler

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Business Excellence
Bill Detwiler
November 11, 2024
9 min read

Celonis Process Management delivers next-level operational excellence

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Business Excellence
Bill Detwiler
November 07, 2024
8 min read

Celonis Sustainability Layer: An integrated suite for sustainability measurement, reporting and improvement

Celosphere 2024 Game Changer Awards Alex, Basti and Martin on stage
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Process in Practice
Bill Detwiler
October 30, 2024
8 min read

Celonis Global Game Changer Awards 2024: Winners and finalists deliver extraordinary impact with Process Intelligence

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Business Excellence
Bill Detwiler
October 24, 2024
7 min read

Celosphere 2024: Creating a better world for everyone, process-first

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Business Excellence
Bill Detwiler
October 24, 2024
4 min read

It takes a village: Celonis celebrates its partner community at the 2024 Ecosystem Summit

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Business Excellence
Bill Detwiler
October 23, 2024
3 min read

Celosphere 2024: Everything you need to know - process intelligence news, product, and AI innovation

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Process in Practice
Bill Detwiler
October 23, 2024
4 min read

Celonis logistics mission control app will drive network efficiency to ease supply chain pressures

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Business Excellence
Bill Detwiler
October 23, 2024
4 min read

Customer Service Control Center app optimizes customer operations

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Business Excellence
Bill Detwiler
October 23, 2024
3 min read

Celonis Data Core: Get data into the leading process intelligence platform more easily and process and query data at unparalleled speed and scale

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Business Excellence
Bill Detwiler
October 23, 2024
8 min read

Celonis together with Rollio AI Agents improves process collaboration, and speeds decision-making at legendary spirits maker Campari

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Business Excellence
Bill Detwiler
October 23, 2024
3 min read

Celonis enables agents in Microsoft Copilot: Autonomous AI agents powered by Process Intelligence

Process intelligence takes AI to the next level – here’s how
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Business Excellence
Bill Detwiler
October 23, 2024
4 min read

Enterprise AI unleashed: AgentC lets companies develop agents in leading AI platforms powered with Celonis Process Intelligence

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Process in Practice
Bill Detwiler
October 03, 2024
8 min read

Scope 3: How to successfully navigate supplier-specific emissions with Celonis

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Process in Practice
Bill Detwiler
September 19, 2024
6 min read

Mastering CBAM: Balancing efficiency and sustainability with Celonis Process Intelligence

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Business Excellence
Bill Detwiler
September 13, 2024
6 min read

Value stream mapping (VSM): An essential guide

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Business Excellence
Bill Detwiler
September 12, 2024
5 min read

Introduction to process mapping in Six Sigma

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Business Excellence
Bill Detwiler
September 11, 2024
8 min read

Shipping emissions reporting and reduction: Balancing sustainability and business benefits

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Business Excellence
Bill Detwiler
September 11, 2024
6 min read

How to build a process map from scratch in 6 steps

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Business Excellence
Bill Detwiler
September 10, 2024
7 min read

Choosing a process mapping tool: 7 features to consider

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Business Excellence
Bill Detwiler
September 09, 2024
6 min read

10 Effective process mapping examples to use right now in your business

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Business Excellence
Bill Detwiler
September 03, 2024
8 min read

Process Intelligence turns risk management into proactive risk mitigation experts agree

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Process in Practice
Bill Detwiler
August 29, 2024
5 min read

Celonis Plant Maintenance Navigator transforms plant maintenance in the oil & gas and chemicals industries

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Process in Practice
Bill Detwiler
August 26, 2024
5 min read

Execute complex payments more effectively with the Celonis Cross Border Payments App

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Process in Practice
Bill Detwiler
August 23, 2024
5 min read

Minimize manufacturing downtime with the Celonis Maintenance Control Center

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Process in Practice
Bill Detwiler
August 21, 2024
6 min read

Making tax risk management transparent in the digital era with the Celonis TAX-ray app

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Process in Practice
Bill Detwiler
August 16, 2024
11 min read

Celosphere 2024: The ultimate Process Intelligence event for changemakers

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Frictionless Future
Bill Detwiler
July 31, 2024
6 min read

Vaclav Smil on how our world works: Complexity, efficiency, common sense and a bit more math

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Business Excellence
Bill Detwiler
July 25, 2024
9 min read

Transforming business processes: Key insights from experts at Cisco, HCA, PayPal, and Wells Fargo during Celonis Day NYC and Bay Area

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Business Excellence
Bill Detwiler
July 21, 2024
7 min read

Process Mapping methods: Types, techniques and examples

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Process in Practice
Bill Detwiler
July 15, 2024
4 min read

Celonis Global Game Changer Awards: Celebrating those that drive value and deliver impact with process intelligence

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Frictionless Future
Bill Detwiler
June 26, 2024
6 min read

AI and Process Intelligence: Insights from industry leaders at Celonis Day

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Frictionless Future
Bill Detwiler
June 04, 2024
6 min read

Celonis Next 2024: Process Intelligence and AI take center stage within the enterprise

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Process in Practice
Bill Detwiler
May 28, 2024
5 min read

From complexity to cohesion: How CIE Automotive unified a global network of ERPs and optimized key processes from a risk and internal control perspective

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Business Excellence
Bill Detwiler
May 23, 2024
6 min read

Responsible AI: How can new technologies respect data privacy?

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Frictionless Future
Bill Detwiler
May 21, 2024
7 min read

AI experts from Meta, Databricks, Modal and more speak at Air Street Capital's NYC AI meetup hosted by Celonis

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Frictionless Future
Bill Detwiler
May 14, 2024
8 min read

How AI and process orchestration bring us a giant leap closer to the autonomous enterprise

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Frictionless Future
Bill Detwiler
May 13, 2024
4 min read

Celonis Studio enhancements make building apps, dashboards and actions easier than ever

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Process in Practice
Bill Detwiler
May 10, 2024
9 min read

Unlock the full value of your data with IBM watsonx and Celonis

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Process in Practice
Bill Detwiler
May 08, 2024
3 min read

Celonis Day and City Collaborative 2024: Bringing Process Intelligence to a city near you

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Process in Practice
Bill Detwiler
April 30, 2024
5 min read

Ensure compliance in your processes with DataLane’s Process Adherence Checker for Celonis

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Business Excellence
Bill Detwiler
April 27, 2024
8 min read

What is ITIL change management and how should you approach it?

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Business Excellence
Bill Detwiler
April 26, 2024
9 min read

How to build your change management plan in seven simple steps

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Business Excellence
Bill Detwiler
April 26, 2024
9 min read

How to effectively merge change management and project management activities in your organization

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Process in Practice
Bill Detwiler
April 25, 2024
6 min read

Celonis Academy Learner Spotlight: Sevde Aydin’s “aha moment” with process mining

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Business Excellence
Bill Detwiler
April 25, 2024
8 min read

Change management for digital transformation: The three best strategies

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Business Excellence
Bill Detwiler
April 25, 2024
10 min read

20 change management KPIs to track your organizational change performance

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Business Excellence
Bill Detwiler
April 24, 2024
8 min read

Five steps for an effective change management process

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Business Excellence
Bill Detwiler
April 24, 2024
14 min read

8 real-world business intelligence examples sorted by industry

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Business Excellence
Bill Detwiler
April 24, 2024
13 min read

Cloud business Intelligence: Is it the right approach for your business?

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Business Excellence
Bill Detwiler
April 24, 2024
12 min read

Business intelligence reporting: What you need to know to start right now

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Business Excellence
Bill Detwiler
April 23, 2024
9 min read

How to measure BI performance? 20 KPIs that matter

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Business Excellence
Bill Detwiler
April 20, 2024
11 min read

10 trends that will shape the future of business intelligence

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Business Excellence
Bill Detwiler
April 20, 2024
11 min read

12 steps to a successful business intelligence strategy

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Business Excellence
Bill Detwiler
April 16, 2024
8 min read

EU Supply Chain Act: Meeting the compliance challenge and creating an optimization opportunity with process intelligence

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Business Excellence
Bill Detwiler
April 12, 2024
7 min read

Supply chain control towers: Getting ahead of disruption and building resilience

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Celonis Engineering Blog
Bill Detwiler
April 02, 2024
4 min read

Tips for presenting at developer conferences from an engineer who once feared public speaking

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Frictionless Future
Bill Detwiler
March 25, 2024
8 min read

Supply chain transformation: Building resilience with Process Intelligence

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Business Excellence
Bill Detwiler
March 21, 2024
5 min read

McKinsey and Celonis bring the power of process mining to business transformations

What AI tools do businesses use today?
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Frictionless Future
Bill Detwiler
March 13, 2024
6 min read

AI Poll: 68% Use artificial intelligence at work, nearly half for productivity

Retailers need to transform the supply chain to optimize assortment.
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Business Excellence
Bill Detwiler
February 09, 2024
7 min read

Red Sea disruptions focus enterprises on building supply chain resilience through process excellence

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Frictionless Future
Bill Detwiler
February 05, 2024
5 min read

Celosphere 2023: Everything you need to know news, product and process intelligence innovation

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Business Excellence
Bill Detwiler
February 01, 2024
5 min read

Top 5 automation problems and how to overcome them

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Business Excellence
Bill Detwiler
January 31, 2024
10 min read

What is RPA as a service?

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Business Excellence
Bill Detwiler
January 31, 2024
11 min read

Successful RPA implementation: A roadmap for robotic process automation

Can AI be used effectively for business process automation?
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Business Excellence
Bill Detwiler
January 31, 2024
7 min read

Can AI be used effectively for business process automation?

AI and RPA: How they work together and why your business needs both
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Business Excellence
Bill Detwiler
January 31, 2024
11 min read

AI and RPA: How they work together and why your business needs both

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Business Excellence
Bill Detwiler
January 31, 2024
7 min read

What is an example of intelligent automation?

Five current trends in the AI industry every business leader should know about
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Business Excellence
Bill Detwiler
January 31, 2024
8 min read

Five current trends in the AI industry every business leader should know about

Blog Top-5-Automation-Challenges-for-Process-Excellence-Leaders-&-How-to-Solve-Them
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Business Excellence
Bill Detwiler
January 31, 2024
11 min read

5 Examples of RPA in action

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Business Excellence
Bill Detwiler
January 31, 2024
6 min read

Who are the leaders in the generative AI industry?

What AI tools do businesses use today?
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Business Excellence
Bill Detwiler
January 31, 2024
7 min read

What AI tools do businesses use today?

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Business Excellence
Bill Detwiler
January 31, 2024
9 min read

Common process mapping examples and how process mining brings them into the modern world

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Process in Practice
Bill Detwiler
January 18, 2024
11 min read

What are the real time applications of process mining?

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Process in Practice
Bill Detwiler
January 17, 2024
10 min read

What are 5 working examples of process mining?

CFO will move to autonomous finance processes
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Business Excellence
Bill Detwiler
January 05, 2024
10 min read

9 key benefits of using RPA

What AI tools do businesses use today?
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Frictionless Future
Bill Detwiler
January 05, 2024
8 min read

Exploring new AI tools in business: What is the newest technology in AI?

Blog Supply-Chain-Nightmares-It’s-Time-to-Optimize-your-Procurement-Processes
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Business Excellence
Bill Detwiler
December 22, 2023
11 min read

Reverse logistics process: How it works, it’s role in retail returns and optimization strategies

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Process in Practice
Bill Detwiler
December 22, 2023
9 min read

ERGO Group’s Chief Digital Officer shared insights on how the company is transforming the insurance industry with process mining

Process intelligence takes AI to the next level – here’s how
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Process in Practice
Bill Detwiler
December 22, 2023
6 min read

Retailer Carrefour is transforming procurement with a process approach to generative AI

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Business Excellence
Bill Detwiler
December 20, 2023
10 min read

7 Strategies to break down silos in your organization

Process intelligence takes AI to the next level – here’s how
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Frictionless Future
Bill Detwiler
December 06, 2023
6 min read

Generative AI unleashed: How GenAI and process intelligence are driving business transformation

Academic Ambassador
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Frictionless Future
Bill Detwiler
November 30, 2023
7 min read

Celonis Academic Alliance and Academy recognized by nasscom for training India’s next generation of process professionals

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Process in Practice
Bill Detwiler
November 23, 2023
4 min read

How Borusan Cat streamlines accounts receivable and accelerates transformation with Celonis

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Process in Practice
Bill Detwiler
November 23, 2023
5 min read

Celosphere hands-on Academy training hits the mark for process mining pros

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Frictionless Future
Bill Detwiler
November 14, 2023
6 min read

Celonis is on a mission to make processes work for people, companies and the planet

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Frictionless Future
Bill Detwiler
November 14, 2023
9 min read

Celonis Process Intelligence Graph provides a common language for enterprise process performance

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Frictionless Future
Bill Detwiler
November 14, 2023
5 min read

Celonis Transformation Hub: A centralized location for quantifying process improvement value

Process intelligence takes AI to the next level – here’s how
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Frictionless Future
Bill Detwiler
November 14, 2023
3 min read

Celonis Process Copilot: GenAI companion helps business increase process intelligence

Process intelligence takes AI to the next level – here’s how
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Frictionless Future
Bill Detwiler
November 07, 2023
9 min read

How industries are pairing AI and process mining to drive transformation

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Business Excellence
Bill Detwiler
October 23, 2023
9 min read

Strategic streamlining: A guide to automated invoice processing

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Business Excellence
Bill Detwiler
October 20, 2023
9 min read

Cycle Time: The metric all businesses should use to drive continuous improvement

Process intelligence takes AI to the next level – here’s how
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Frictionless Future
Bill Detwiler
October 19, 2023
13 min read

From automation to innovation: AI’s role in IT operations (AIOps)

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Business Excellence
Bill Detwiler
October 09, 2023
9 min read

5 change management pillars: Why process mining is a game changer

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Celonis Engineering Blog
Bill Detwiler
October 09, 2023
5 min read

Four tips for starting a successful tech podcast from a senior engineer and developer

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Frictionless Future
Bill Detwiler
September 28, 2023
7 min read

Celonis Rising Stars Spotlight: Patrick North is hooked on process mining

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Frictionless Future
Bill Detwiler
September 25, 2023
2 min read

Celonis Labs Beyond 2023: How GenAI, LLMs, process-centric IT and other innovations are shaping the future of process mining

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Frictionless Future
Bill Detwiler
September 20, 2023
8 min read

Simulation analysis in process mining: Definition, applications and techniques

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Celonis Engineering Blog
Bill Detwiler
September 13, 2023
4 min read

Extensible dev tools and a monorepo help Celonis build next-generation process mining software

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Frictionless Future
Bill Detwiler
September 12, 2023
17 min read

Process mining: Industry leaders explore its past, present and bright future

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Business Excellence
Bill Detwiler
September 08, 2023
8 min read

Cash conversion cycle: What it is and the metrics that matter

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Frictionless Future
Bill Detwiler
September 05, 2023
9 min read

Celosphere 2023: The global process mining conference for changemakers

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Business Excellence
Bill Detwiler
August 18, 2023
7 min read

Sustainability Training Resources From Celonis: Get the Ingredients for a Successful Sustainability Transformation

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Business Excellence
Bill Detwiler
August 16, 2023
5 min read

Celonis Energy Day 2023: Process mining helps oil and gas companies unlock $2.5B in value

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Business Excellence
Bill Detwiler
August 11, 2023
9 min read

Days Sales Outstanding (DSO): Understanding key business metrics

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Business Excellence
Bill Detwiler
August 11, 2023
4 min read

Process intelligence is the top emerging tech investment for enabling process transformation

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Business Excellence
Bill Detwiler
August 04, 2023
7 min read

Mastering BPMN 2.0 for enhanced business process design

Certification Tracks for Students
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Business Excellence
Bill Detwiler
July 04, 2023
5 min read

Celonis Data Engineer Certification Exam: Technical certification for process professionals

Webinar FInance Celonis-IBM
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Process in Practice
Bill Detwiler
June 28, 2023
4 min read

Nationwide projects 218% ROI on process mining investment for internal audit

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Process in Practice
Bill Detwiler
June 28, 2023
4 min read

Celonis World Tour 2023: Everything you need to know

Process excellence delivers value.
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Process in Practice
Bill Detwiler
June 23, 2023
5 min read

McKinsey: Process insights are key to next generation operational excellence

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Process in Practice
Bill Detwiler
June 22, 2023
4 min read

Process mining leaders invest in advanced technology like OCPM and question-based exploration, says Everest Group

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Process in Practice
Bill Detwiler
June 22, 2023
4 min read

How Wells Fargo boosted productivity and customer experience in a complex system landscape with Celonis

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Frictionless Future
Bill Detwiler
June 14, 2023
8 min read

Celonis process mining innovations help change-makers become game-changers

Losing sleep over your system migration? Here are 11 strategy-defining stats you should know if you are moving to S/4HANA, Salesforce & Co.
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Process in Practice
Bill Detwiler
June 04, 2023
6 min read

VMware uncovered the hidden potential in their sales pipeline with process mining

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Process in Practice
Bill Detwiler
May 26, 2023
6 min read

Celonis Connector for Power BI supercharges Microsoft’s business reporting platform with process intelligence

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Business Excellence
Bill Detwiler
May 23, 2023
6 min read

Celonis Object-Centric Data Model: Single source of truth for process intelligence

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Business Excellence
Bill Detwiler
May 23, 2023
6 min read

Celonis enables a more agile and resilient supply chain with End-to-End Lead Times App

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Business Excellence
Bill Detwiler
May 23, 2023
6 min read

Celonis brings process intelligence to every business user with LLM for PQL Generation

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Business Excellence
Bill Detwiler
May 23, 2023
5 min read

Celonis brings the power of process mining and execution management to the masses with Business Miner™

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Business Excellence
Bill Detwiler
May 15, 2023
4 min read

Business automation success: Process mining at the center

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Business Excellence
Bill Detwiler
May 11, 2023
12 min read

How process mining modernizes process discovery

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Business Excellence
Bill Detwiler
May 08, 2023
5 min read

Process mining software: Celonis Marketplace makes it easy to find the perfect solution

Data
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Business Excellence
Bill Detwiler
April 21, 2023
5 min read

Data literacy: The new must have job skill for the knowledge economy

Academy Related Posts
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Process in Practice
Bill Detwiler
April 20, 2023
5 min read

Learn PQL with these free online courses from Celonis Academy

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Business Excellence
Bill Detwiler
April 14, 2023
5 min read

Learn how to Write PQL Queries with this training track from Celonis Academy

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Process in Practice
Bill Detwiler
March 28, 2023
8 min read

The evolution of process mining: A look at the journey and what's next

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Business Excellence
Bill Detwiler
March 16, 2023
5 min read

Announcing Celonis World Tour 2023: Your ticket to rapid business value

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Business Excellence
Bill Detwiler
March 13, 2023
3 min read

Celonis Intelligence API: Get the process mining insights you need in the apps you know

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Business Excellence
Bill Detwiler
February 28, 2023
6 min read

Process mining training: Celonis Partner Certification Exams available in multiple languages

Programming
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Business Excellence
Bill Detwiler
February 20, 2023
3 min read

Top programming languages: Data science languages trump longtime dev favorites in 2023

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Business Excellence
Bill Detwiler
February 08, 2023
5 min read

Object-centric process mining addresses challenges outlined by Everest Group report

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Business Excellence
Bill Detwiler
January 25, 2023
8 min read

Celonis Certification Exams: Developed by process experts for process experts

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Process in Practice
Bill Detwiler
January 16, 2023
16 min read

What is object-centric process mining?

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Process in Practice
Bill Detwiler
January 11, 2023
11 min read

LivePerson using Celonis to create more meaningful customer connections

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December 21, 2022
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How Bayer’s process mining CoE enables end-to-end process excellence

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December 14, 2022
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Celonis Rising Stars Program helps students launch their process mining career

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November 23, 2022
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ERGO: How a process mining board game is driving digital transformation at one of Europe’s major insurance groups

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November 10, 2022
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Celosphere 2022: Energy, excitement and taking process mining to the next level

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November 10, 2022
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November 09, 2022
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Celonis Workforce Productivity enables end-to-end process, employee experience improvement

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November 09, 2022
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Celonis Accounts Receivable apps enable data-driven AR management

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Business Excellence
Bill Detwiler
November 09, 2022
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Celonis announces next-generation MRI process mining technology with Process Sphere™

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October 14, 2022
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Celonis EMS Process Explorer and Variant Explore: What’s the difference?

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October 07, 2022
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Don’t make this automation mistake: Learn how to automate workflows with Celonis Action Flows

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What is Accounts Receivable? The process, KPIs and metrics that matter

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September 29, 2022
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What is Accounts Payable? The process, business objectives and KPIs that matter

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September 27, 2022
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Celonis Kafka Connector: Real-time data streaming enables process optimization, business transformation

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June 09, 2022
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Celonis World Tour 2022 New York: How AB InBev eliminates fraud in its supply chain with Celonis

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Celonis is first process mining and execution management vendor to achieve SOC 1 Type 2 accreditation

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PQL Microlearning: Learn process query language on the go with these free courses

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May 19, 2022
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McKinsey: These 8 characteristics of resilient supply chains can give your business a competitive advantage

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May 18, 2022
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How LinkedIn IT operations gave 300,000 hours back to employees using Celonis Process Intelligence

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May 12, 2022
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Avoid the most common job interview mistake with this often-overlooked resource

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April 14, 2022
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Sustainability training: Free online courses from Celonis Academy

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April 07, 2022
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Celopeers and the Celonis EMS Help Space combine community with an extensive knowledge base to solve an SSO question and help customers answer succeed

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Trade settlement trends highlight strong need for execution management and process mining in banking

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